FAQ (Frequently Asked Questions)

Where is the Indonesian Game Developer Exchange (IGDX) will be held?

IGDX takes place at BINUS @BANDUNG Jl. Pasirkaliki No. 25-27, Paskal Hyper Square Bandung 40181 Jawa Barat, Indonesia.


How much does it cost to attend IGDX?

IGDX offers a variety of tickets, for details look at the table below.

TypeAvailability DateAvailable TicketPrice
Early BirdAvailable Now100Rp300,000
NormalAfter early bird or 1 Oct – 15 Nov 201975Rp350,000
On the Spot16 Nov 201925Rp400,000
Super Class Design Early BirdAvailable Now10Rp650,000
Super Class Art Early BirdAvailable Now10Rp650,000
Super Class Programming Early BirdAvailable Now10Rp650,000
Super Class Design NormalAfter early bird or 1 Oct – 15 Nov 201910Rp750,000
Super Class Art NormalAfter early bird or 1 Oct – 15 Nov 201910Rp750,000
Super Class Programming NormalAfter early bird or 1 Oct – 15 Nov 201910Rp750,000


Are there complimentary or discounted passes?

Yes. You can apply for the IGDX Showcase event in this link https://igdxconf.com/showcase-register/ and get two free tickets if your game got selected to be showcased.


Are there travel and hotel discounts?

No. IGDX does not provide discounted hotel rooms and travel deals for attendees. We can only provide you with information about the nearest hotel to the venue as stated below.

Favehotel Hyper Square

Address: Paskal Hyper Square, Jl. Pasir Kaliki No.25 – 17, Kb. Jeruk, Kec. Andir, Kota Bandung, Jawa Barat 40181

Phone: (022) 87786333

Yello Hotel Paskal Bandung

Address: Paskal Hyper Square, Jl. Pasir Kaliki No.25, Kb. Jeruk, Kec. Andir, Kota Bandung, Jawa Barat 40181

Phone: (022) 20571999


How can I contact the committee for registration help and information?

You can email us at contact@igdxconf.com for assistance and information.


Where can I find my invoice, receipt and/or confirmation after registering?

After you register and pay, you will receive your invoice and/or receipt at the email address you used to register.


How do I register a group?

We do not provide registration for the group. Every participant should register as per person to this link https://goersapp.com/events/schedules/igdx-2019-bandung–igdx2019bdg/2019-11-16


When/where do I pick up my IGDX name tag?

Please pick up your badge in person, on-site at IGDX with your photo ID at the registration desk. Collecting multiple badges by a single person is not allowed. Please bring a copy of your receipt as verification of your registration. Badges will not be mailed in advance of the event.

Both the badge and badge holder are required for entry at IGDX. A non-refundable replacement fee equal to the original purchase amount will apply to all lost, duplicate, misplaced, stolen, or forgotten badge/badge holder requests. If your badge was complimentary, the fee will be the current on-site rate


Suddenly, I can not attend the event. Can I give the ticket to my friend?

E-ticket with a different name than written on the identity card will be accepted by bringing the legally signed authorization letter and show their identity card that is stated in the authorization letter. Find more details about it in this link https://goersapp.com/terms-conditions


What is the cancellation policy?

You can not make cancellations or refund your ticket once you have made your payment. Find more details about the ticket reservation or payment in this link https://goersapp.com/terms-conditions


If I bought a ticket for Super Class, can I also attend the Conference?

You may attend the Opening and Closing ceremony at the conference.


If I bought a ticket for Super Class Art, can I also attend Super Class Game Design or Programming?

No, the superclass ticket that you bought can only be used for its designated class.  


Should I bring my own laptop and drawing tablet when I register to Super Class?

The Committee will e-mail you before the event to inform you about this matter.


Will I get a certificate of attendance?

No, you will not get a certificate for attending the event.


Can I get the presentation material from the event?

No, you can not.


Can I watch the recording of the event after the event is held?

No, you can not.


Is there a job recruitment session?

No, there’s no job recruitment session but you can approach game developers and ask for information. Let’s get started 


Is there going to be a discounted rate for the student?

No, there’s no discount for the student including a student from Universitas Bina Nusantara.


Is there going to be lunch at the event?

Yes, food will be provided for free at lunch and during the break.


Is there a smoking area at the event?

No, there’s no smoking area at the venue. You may smoke outside of the university area.